Frequently Asked Questions
Everything you need to know about shopping with Edgars
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days. Shipping is free for orders over $500, while a flat rate applies to smaller orders.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's tracking portal.
What is the Edgars return and exchange policy?
You can return or exchange most items within 30 days of purchase, provided they are in their original condition with tags attached.
Which payment methods do you accept online?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure payments via Instant EFT and Edgars store accounts.
How do I determine the correct size for clothing and footwear?
Each product page features a detailed 'Size Guide' link to help you find the perfect fit based on specific body measurements.
Are my personal and payment details secure?
Yes, we use industry-standard SSL encryption and secure payment gateways to ensure your data is protected at all times.